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MCDST-Microsoft Certified Desktop Support Techinician

Our Ration for the course : 4.7 Start Based on 24 users

Configuring Application Security

Configuring and Troubleshooting Connectivity for

Configuring and Troubleshooting Hardware Devices and Drivers

Troubleshooting network protocols and services

Windows Installation and Configuration settings

Configuring and troubleshooting office applications

Name of Course Scheduled Dates Vanue Registration Link
MCDST-Microsoft Certified Desktop Support Techinician To be determined Abu Dhabi, UAE Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Chennai, India Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Manama, Bahrain Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Dubai, UAE Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Chennai, India Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Abu Dhabi, UAE Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Tehran, Iran Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Kuwait City, Kuwait Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Cairo, Egypt Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Beirut, Lebanon Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Jeddah, Suadi Arabia Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Muscat, Oman Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Riyadh, Saudi Arabia Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Doha, Qatar Registration Now
MCDST-Microsoft Certified Desktop Support Techinician To be determined Cairo, Egypt Registration Now

The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system. The desktop support technician role helps end-users be more productive with Microsoft Windows and Microsoft Office. For individuals who are ready to begin a successful career path and take advantage of job market opportunities, the MCDST certification puts them on the right track to get a job that meets increasing support services demand. The MCDST also counts as the elective for the MCSA.

After taking the course the participant will be able to :

  • Configure and troubleshoot Office applications
  • Troubleshoot Network Protocols and Services
  • Configure and Troubleshoot the Desktop and User Environments
  • Configure and Troubleshoot Hardware Devices and Drivers
  • Manage and Troubleshooting Access to Resources
  • Resolve Issues Related to Usability
  • Resolve Issues Related to Application Customization
Learning Level:  
Intermediate
Duration:  
3 days

Day 1

  • Identifying and resolving desktop application issues
  • Resolving software installation
  • Installation permissions
  • Local administratior requirements
  • License restrictions
  • Software Failures escalations

Day 2

  • Troubleshooting logons issues
  • Troubleshooting network connectivity issues
  • Troubleshooting Domain Names Issues

Day 3

  • Identifying and troubleshooting performance issues
  • Identifying and troubleshooting software and hardware failure issues

Day 4

  • Troubleshoting wired and wireless connectivity failures
  • Troubleshoot Remote Desktop problems
  • Resolving security issues
  • software updates

Day 5

  • Bring it all together
  • Practice session
  • Exam

To earn the MCDST certification, you must pass both of the following exams, in any order:

  •  Exam 70 - 271 : Supporting Users and Troubleshooting a Windows XP Operating System
  • Exam 70 - 272 : Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System
  • doodles

    Technical Support

  • doodles

    PC Support Specialist

  • doodles

    Help Desk Support

  • doodles

    End User Support

  • doodles

    Desktop Support

  • doodles

    Technical Support Representative

To enroll or register to any training course, you can use the registration page from training page or fill the request a call back form from each course pages. The following page will provide you a list of course and training that we are providing based on the category and from each course item you can see the course details.
URL: https://nbizinfosol.twtests.co.in/training.aspx
Another method is to fill a Request a call back form provided in each Training/Course pages.

We are providing course materials during training and completion certificate after succesful training.

Yes. you can fill the registration form avaialble in the website or you can directly call us to enroll the course.Our executives will guide you to do further steps.

Based upon the course you are enrolling, we will charge the exam fee . We will give you the details of course fee and exam fee anytime to clear it.

Yes. We are providing the Course completion certificate for all courses we are providing.

Yes. We will provide assistance and support to apply for any exam.

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1. Visit our office and pay direct,You are always welcome to Nbizinfosol.
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